Airtel Reinforces Commitment to Winning Customer for life
Senior Manager, Applications (Information Technology), Airtel Nigeria, Kehinde Olashore; Chief Oversight Officer, Sustainable Healthcare International, Dr. Mike Omotoso and Analytics Business Executive, IBM MEA, Sunil Mahajan, during the panel discussion at the IBM Business Connect Conference on September 8, 2016 in Lagos.
Airtel Nigeria has reiterated its commitment to exceptional customer service as company is bound by a vision to deliver value that will ensure winning customers for life smartly.
Managing Director and Chief Executive Officer, Segun Ogunsanya, who spoke today (Thursday, 8th September) at the IBM Business 2016 Connect Conference in Lagos, noted that the telco has invested in robust IT platforms to deliver bespoke experience to telecoms consumers.
The CEO who was represented by the Information Technology Director also said the company’s focus in delivering exceptional customer experience, via reliable world class IT platforms, is consistent with the telco’s vision of becoming the operator of first choice in mobile Internet.
The IBM conference with the theme, “A New Era of Thinking,” featured presentations on cloud based services and cognitive IT experience.
A panel with representatives drawn from government, health, banking, telecoms, and oil and gas sectors also discussed the relevance of cognitive IT intelligence and business analytics to customer experience.