British Nationwide’s Internet Banking, App Down as Customers Rage On Twitter
Nationwide’s internet banking and app services have crashed with frustrated customers turning to Twitter to rage at the bank.
Several customers complained that the service has regularly goes down describing the bank as “dire”.
Many Twitter users reported being unable to access the app, while others who could log on said they could not see any of their accounts.
The sun reports that some customers have resulted to withdrawing their cash from the ATM
A spokesperson for one Nationwide said: “We are currently experiencing a technical issue with our internet bank and mobile banking app and we apologise for any inconvenience this may cause.
“Customer service is the highest priority for Nationwide and the issue was identified quickly and we are working on restoring full service as soon as possible.”
Those unable to log on have said they are seeing a page saying “request timed out”, which directs them to a “service availability page”.