MultiChoice Nigeria Appeals Interim Court Order
Following the recent court order,restraining Multichoice Nigeria from embarking on its recent price increase for its Dstv and Gotv subscribers, Multichoice has filed a Notice of Appeal and an application for stay of execution.
On August 20, 2018, Justice Nnamdi Dimgba of the Federal High Court, sitting in Abuja, in the case of Federal Republic of Nigeria V MultiChoice Nigeria Limited: Case No. FHC/ABJ/CS/894, entered an order restraining MultiChoice by itself, agents, or representatives from continuing any increased subscription rate or prices, pending the determination of an application before the court.
The statement released by the company reads: On 23 August 2018, MultiChoice Nigeria received an interim court order dated 20 August from the Federal High Court regarding the price adjustment that we implemented on 1 August 2018.
We believe that the order is an affront to the free market economy and we have now filed a Notice of Appeal and an application for stay of execution, pending the hearing of the Appeal. The CPC has been accordingly served with the requisite processes.
In light of the application for a stay of execution, the status quo therefore prevails. MultiChoice Nigeria will always operate within the ambit of the law and will continue with the authorities to ensure the best outcome for our customers. We remain committed to providing the best quality of entertainment and premium content at the best possible prices’’.
Meanwhile, the Consumer Protection Council recently said it would be a violation of the order of the court for MultiChoice Nigeria to continue to collect the new rate from its DStv and GOtv subscribers.
The Director-General, CPC, Mr Babatunde Irukera, said this in Abuja while reacting to the hike in subscription rate by MultiChioce.
In July, MultiChoice Nigeria announced new monthly subscription rates for the DSTV Premium package from N14,700 to N15,800 (about 7.5 per cent); Compact Plus from N9,900 to N10,650; Compact bouquet from N6,300 to N6,800; Family from N3,800 to N4,000, and Access from N1,900 to N2,000. The new rates took effect from August 1.
Reacting to the development, the CPC boss said the council was aware that customers of MultiChoice Nigeria Limited had been unable to renew their subscription at their bouquet prevailing price as of July 31, 2018.
He said, “It is a violation of the order of the court for MultiChoice to require consumers to pay, or to receive any new rate for their service from consumers.
“For clarity, the current, valid and prevailing rate for the DStv and GOtv services is the rate that was effective as of July 31, 2018.
“In view of the continuing and increasing complaints that consumers are unsuccessful in renewing subscription in compliance with the order of the court, even after service of the order upon MultiChoice, the council is setting up a special channel for receiving complaints for this purpose.
“As such, any consumer who has, or is experiencing this challenge should please send an email to email@example.com, stating relevant information, including smartcard number, name, telephone number, date and time of failed attempt to pay, supporting same with relevant evidence such as a screenshot or document.’’