Distorted Internet Services, MTN Resolves Issues
There have been obvious hitches on internet services in Nigeria over the last weekend as a result of cuts to submarine cable systems on the high seas in Europe.
The damage to the submarine cable, according to information, affects the West African Cable System (WACS), which serves the Nigerian market and some West African countries.
This results in a large number of Internet subscribers experiencing hitches while downloading and uploading content online over the weekend.
The source, added that with the challenge continuing into the new week, banks, financial institutions, and some Small and Medium-scale Enterprises (SMEs), which rely on the Internet to serve segments of the market, might experience difficulties in doing business.
The WACS is an ultra-high capacity fibre optic submarine cable, linking Europe, West Africa and South Africa. It connects 14 countries and over two continents.
This undersea cable carries telecommunication signals across stretches of ocean and sea and transfers about 99 per cent of international data on the continent.
The affected subscribers were mainly MTN users, who faced tough times surfing the Internet.
The leading ICT Company had also confirmed the ugly incident in a text message and apologised to its customers, saying: “Y’ello. We apologise for slow data speeds and difficulty with accessing the Internet. Please, bear with us as we work to resolve the issue. Thank you.”
MTN is the largest operator in Nigeria with a 38 per cent market share and about 67 million customers. The South African telecommunications firm has connected about 53 million people in the country to the Internet.
However, the situation has been brought under control as the company using same platform informed its subscribers that the issues have been resolved.
“Dear Customer, Thank you for your patience. We are glad to report that we have resolved all issues with our interment service. We apologize for the inconveniences”